March 17, 2023 (North Bethesda, MD) – FitzMalls sets another standard in the industry by becoming the largest dealership group in the country to become a 100% Employee-Owned Company known as an ESOP.
Jack FitzMall, recently named a Visionary Dealer by Automotive News, announced the transition to an ESOP effective February 1st, 2023. The purpose of the ESOP is to provide a future retirement benefit for FitzMall’s employees and to ensure that the FitzMall philosophy continues well into the future. Mr. FitzMall built his company on the principles of honesty, hard work and excellence in customer service. All FitzMall dealerships operate with a no haggle, no hassle posted price for new and used cars. Transparency is part of their process-based management system that is ISO9001 Quality Certified. In the many years in business, the FitzMall Automotive Family has established a reputation of providing complete customer satisfaction based on honest business practices and upholding an atmosphere of respect and dignity for its employees.
An ESOP is a way to provide workforce security, that will help employees plan for retirement by receiving stock in the company as an additional Employee benefit. From now on, FitzMall’s employees will directly benefit from the success of the company and have a sense of ownership. “This was not an easy path because there were many obstacles that had to be overcome” said Jack FitzMall. “Nothing is going to change from a day-to-day standpoint. Our employees will participate directly in the growth of the company, and continue to focus on taking care of our customers.” There are more than 7,000 ESOP companies in the United States. With this major milestone, FitzMall will continue to provide the best customer experience for years to come.
Each FitzMall employee participated in one of the 35 roll out meetings that included a personal message from Jack FitzMall and an overview of what this company sponsored employee benefit will mean to them in the future. The legacy of the FitzMall is now in the hands of employee owners to carry on the mission of great customer service and fair dealing.
In 1966, Jack FitzMall founded FitzMall's Colonial Dodge in Bethesda, Maryland. From the beginning, the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, FitzMall represents over twenty brands in 26 showrooms in three states. The #FitzMall, there’s just no better way to go! www.FitzMall.ai
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May 2, 2023 (North Bethesda M.D.) FitzMalls is proud to support Montgomery County Public Schools (MCPS) in honoring and recognizing Ms. Shannon McKenzie as the Teacher of the Year for Montgomery County. McKenzie is a child development teacher at Clarksburg High School.
The school district says McKenzie has rapidly grown the Child Development program in her second year at Clarksburg. Forty-one students were enrolled in Child Development courses in the first year, and by the next year, 95 students were enrolled. Her peers praise her for creating a welcoming and inclusive classroom. She arranges mentorships to encourage homegrown high school students to become teachers themselves.
McKenzie was one of three finalists for teacher of the Year, along with Megan Anderson, fifth grade teacher at Chevy Chase Elementary School. And Eunju (April) Moon, sixth grade English teacher at Ridgeview Middle School. McKenzie won the title during a ceremony Monday April 22 at the BlackRock Center for the Arts in Germantown, and she will go on to compete for Maryland Teacher of the Year.
For more than twenty years FitzMall has been part of recognizing the MCPS Teacher of the Year. “We are honored to support the Teacher of the year once again” said Rob Smith, Executive Vice President of FitzMall. “So many of our employees are MCPS graduates, we’re fortunate to have some of the best teachers in the state.” McKenzie will also receive a cash prize from the MCPS Educational Foundation and a one-year auto lease of a new Hyundai from FitzMalls.

In 1966, Jack FitzMall founded FitzMall's Colonial Dodge in Bethesda, Maryland. From the beginning, the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, FitzMall represents over twenty brands in 26 showrooms in three states. In 2023 FitzMall became the largest dealer group in the country to become employee owned. Family founded; Employee owned. That’s the #FitzMall, there’s just no better way to go! www.FitzMall.ai
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Participating in the ribbon cutting were (From left to right): Matthew Henderson, District Manager Central Atlantic Toyota; Pat Laing, Toyota Market Representation Manager Central Atlantic Toyota; Tiger Feng, Assistant General Manager Central Atlantic Toyota; Dottie FitzMall, FitzMalls; Rob Smith, President FitzMalls; Emily Moore, General Manager FitzMall Chambersburg; Jocelyn Cruz, Dealer Operations Manager Midwest Region Nissan North America; and Rafik Abdullahi, Senior Fixed Operations Midwest Region Nissan North America.
Chambersburg, PA – FitzMalls, one of the region’s leaders in automotive sales and service, celebrated the official opening of their new dealership in Chambersburg, Pennsylvania with speeches, ribbon cutting and luncheon. The event commemorated the completion of the approx 15,000 square foot dealership and 5,500 sq. ft parts department.
The event was attended by representatives of Toyota and Nissan as well as local and state dignitaries, business leaders, and customers and showcased the rebuilt facility’s new service areas, customers lounges, and showrooms for Nissan and Toyota. The new facility includes a customer lounge featuring an Internet Café and a training room for the dealership’s 101 employees. The dealership’s new enclosed service lane features service write-up and loaner car areas to allow customers to get in and out quickly when dropping off their vehicles for service.
Rob Smith, President of FitzMalls, stated in his welcome speech how proud the FitzMall company is to have completed the total redevelopment of the original dealership to provide FitzMall customers with a “truly upgraded service and buying experience”. Local dignitaries including Chambersburg Mayor Kenneth "Hockey" Hockey, Borough Council President Alan Kaufman, and State Representative Rob Kaufman attended the event and were on hand to celebrate the occasion.
The Chambersburg location of FitzMall was originally acquired in 1989 from local operator Dean Hebb. The existing building, demolished to make room for the new structure, was approximately 4,000 sq. ft. and had a parts department of 1,700 sq. ft. The evolution of the new Chambersburg dealership began in early April 2023, with the arrival of temporary mobile offices. Demolition of the existing dealership building began on May 9, 2023. By the end of July 2023, footers and the footprint of the new showrooms were defined, concrete pad was poured, and the first block wall started taking shape. In August/September 2023, the steel structure came to life and in the Fall of 2023, the dealership was officially under roof. By early March 2024, the trailers were removed and FitzMall Associates moved into the new facility.
In 1966 Jack FitzMall founded FitzMall's Colonial Dodge in North Bethesda, Maryland. From the beginning his guiding principle for his new dealership was to provide exceptional value in the most comfortable, customer-friendly sales and service environment possible. Today, that unique consumer-focused approach to auto sales and service has been branded the “FitzMall” and has become the hallmark for which the FitzMall Automobile organization is known. FitzMalls, headquartered in Kensington, MD, represents over twenty brands at twelve Auto Mall locations.
The FitzMall Automotive organization, one of the largest in the Washington, DC metropolitan area is very involved in community programs including the popular child safety seat program and a community program promoting child identification. Mr. FitzMall is the recipient of major industry awards including the Auto E-tailer of the Year Award from AIADA/Microsoft, The Public Service Award from the National Highway Traffic Safety Administration, the Outstanding Public Service Award from AAA, and the 2005 National Capital Business Ethics Awards, which recognizes companies that demonstrate the highest standards of civic and social responsibility, integrity and ethical conduct.
Media Contact: Mariana Roig, C. 240.413.6936, marianabroig@roigcommunications.com
Dealership Contact: Rob Smith, 301-252-7268, rob.smith@FitzMallautomall.com